Support
Frequently Asked Questions
Find answers to common questions about our courses, certification process, and what to expect on your journey with Brendia Pro®.
About the Education
The Brendia Pro® education is intended for hairdressers who want to expand their knowledge, refine their technique of working with extensions, and elevate the quality of their services to the next level.
We offer five Brendia Pro® programs: Artist Online (€1,600), Artist Online + in person (€3,000), Artist group education (€2,200), Artist 1:1 – one day (€2,500) and Artist 1:1 – two days + online (€4,500). All prices include VAT, and with every program you receive the Brendia Pro® Education Kit and a free Brendia Pro® Masterclass.
No. All you need is to be a licensed hairdresser.
You have 36 months of access to the video lessons from activation, and most participants finish the course in 6 to 8 weeks on average.
No. For the practical part of the Brendia Pro® education, you will receive all the materials needed for practice, except the mannequin head.
Yes. Besides the online program we offer group education (2 days in a group of 3 to 5 participants), 1:1 programs and the Online + in person combination. Dates for 1:1 education and in-person days are arranged individually, and you confirm your spot by paying a 30% deposit.
Certification
Once you complete all the education modules, contact the educator, who will guide you through the next steps required to earn your certificate.
Enrollment & Payment
By enrolling you get access to the online education modules through the Brendia Pro® Academy, the Brendia Pro® Education Kit, support during the learning process, a mobile app so you can connect at any time, and the possibility of earning a certificate after successfully completing the education.
With the option of an R-1 invoice, you can pay for the education by card or bank transfer, and in-person education also in cash at Studio One by Nina. By card you can pay in one payment or in interest-free installments, depending on the bank and amount. The detailed installment table by bank is on the Courses page.
Access activation and right of withdrawal. Access to the online education is activated immediately after payment, with your explicit consent to immediate activation and confirmation that by activating you lose the right to unilateral contract withdrawal. After activation, payments are non-refundable. If you are a consumer and access has not yet been activated, you have the legal right to withdraw from the contract within 14 days.
Reservation and date changes. An in-person education date is confirmed by paying a 30% deposit. You can change the date once free of charge if you request the change at least 14 days in advance. In case of cancellation the deposit is not refunded, but with notice at least 14 days before the date it can be transferred to another date.
After successful enrollment and confirmed payment, you will receive access to the education platform via email and can start learning.
Access & Support
By purchasing the education you get access to the educational video materials and content through the Brendia Pro® Academy platform for 36 months from the day of activation. After that period you can extend your access according to the Academy's then-current terms and price list. Certified Brendia Pro® Artists remain part of the professional Brendia Pro® community even after their video lesson access expires.
Yes. For the duration of your access to the education, you can return to previously completed modules and review the content whenever you need.
Yes. Throughout the education, you can communicate with the educator, who can help you with questions and concerns about the technique and your progress.
Professional Brendia Pro® hair is available to participants who have completed the Brendia Pro® Academy. Tools and consumables can also be made available during the education if needed.